Privacy Policy

Last updated: 01 Jan 2026

Meals28 (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or place an order on our website.


1. Information We Collect

We may collect the following information when you use our website or services:

a) Personal Information

  • Name
  • Mobile number
  • Email address
  • Delivery address
  • Society / location details

b) Order & Payment Information

  • Order details and history
  • Payment status and transaction reference
  • We do not store your debit/credit card details, UPI IDs, or net banking credentials

Payments are processed securely via trusted third-party payment gateways.

c) Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

2. How We Use Your Information

Your information is used to:

  • Process and deliver food orders
  • Communicate order updates and support messages
  • Manage subscriptions and deliveries
  • Improve our services and website experience
  • Prevent fraud and misuse
  • Comply with legal obligations

We do not sell or rent your personal data to any third party.


3. Cookies Policy

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze traffic and usage patterns

You can disable cookies through your browser settings, but some features may not function properly.


4. Data Sharing & Disclosure

We may share your information only with:

  • Delivery staff for order fulfillment
  • Payment gateway providers for secure transactions
  • Service providers who assist us in website operations

We may disclose personal information if required by law, court order, or government authority.


5. Data Security

We take reasonable technical and organizational measures to protect your data from:

  • Unauthorized access
  • Loss or misuse
  • Alteration or disclosure

However, no method of transmission over the internet is 100% secure.


6. User Responsibilities

You are responsible for:

  • Providing accurate and up-to-date information
  • Keeping your login credentials confidential

Meals28 is not responsible for issues arising from incorrect details provided by the user.


7. Children’s Privacy

Our services are not intended for children under the age of 18.
We do not knowingly collect personal data from minors.


8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.


9. Changes to This Policy

Meals28 reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated date.


10. Contact Information

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:


⚠️ Important Note

By using our website and placing an order, you agree to this Privacy Policy.

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